I’m a mixed methods researcher and fourth-year PhD candidate studying Human-Computer Interaction at Penn State, where I’m advised by Dr. Xinning Gui.
I investigate how people interact with technology, examining user behaviors, motivations, and challenges in the context of everyday life. My research aims to inform the design of intuitive and user-centered digital experiences.
I have over three years of industry experience where I developed my skills in UX research, design thinking, and UX design with Kumu, User Experience Philippines, and Accenture Philippines.
This page lists my academic projects, while Google Scholar has my latest publications.
🏅 Yubo Kou, Rie Helene (Lindy) Hernandez, Xinning Gui. 2025. “The System is Made to Inherently Push Child Gambling in my Opinion”: Child Safety, Monetization, and Moderation on Roblox. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2025 (CHI 2025, Best Paper Honorable Mention)
Rie Helene (Lindy) Hernandez, Qiurong Song, Yubo Kou, Xinning Gui. (2024). "At the end of the day, I am accountable": Gig Workers' Self-Tracking for Multi-Dimensional Accountability Management. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2024 (CHI 2024). [PDF] [arXiv] [DOI]
Qiurong Song, Rie Helene (Lindy) Hernandez, Yubo Kou, Xinning Gui. (2024). “Our Users' Privacy is Paramount to Us”: A Discourse Analysis of How Period and Fertility Tracking App Companies Address the Roe v Wade Overturn. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems 2024 (CHI 2024). [DOI]